Kite Gift Card Terms and Conditions

Buying a Gift Card

  • Gift Cards are available in the following amounts: £10, £25, £50, and £100.
  • Gift Cards can’t be discounted or bought as part of a promotion.

Using Your Gift Card

  • Gift Cards can be used online only at kite-clothing.co.uk.
  • If your order costs more than the value on your card, you can pay the difference using another payment method.
  • Gift Cards can’t be exchanged for cash or used to buy another Gift Card.
  • If you return something you bought with a Gift Card, the refund will go back onto the card.
  • Any remaining balance stays on your card until you use it.
  • We may refuse a card if we believe it’s been tampered with or involved in fraud.

Validity & Balance

  • Gift Cards are valid for 24 months.
  • Any unused balance will expire after this time.
  • To check a balance, contact us at info@kite-clothing.co.uk or call 01202 733222.
  • Please treat your card like cash - we can’t replace lost or stolen cards.

Cancellations

  • Gift Cards can’t be exchanged for cash or vouchers.
  • Refunds are only available if required by law (e.g., if the card is faulty).
  • If you bought your Gift Card online or by phone, you can cancel it within 14 days, as long as the balance hasn’t been used. Just email info@kite-clothing.co.uk.

Updates to These Terms

  • We may update these terms when needed, but this won’t affect your statutory rights.